Frequently asked questions
Short answers about searching the directory and calling nearby agents.
What is Direct Recovery?
Direct Recovery is a recovery directory operated by Make Me Busy Ltd (company 14089606). We are not a breakdown club and we do not run a national patrol fleet. Enter a postcode or share your location to see nearby independent recovery agents, then tap Call on the one you want.
Do you need my phone number?
No. Search by postcode or location, then tap Call on an agent. Your number stays with you unless you choose to share it with them on the phone.
How are agents ordered?
On the homepage we show the five closest recovery agents to the postcode or location you search from (within about 50 miles). Local area pages list the closest agents within about 15 miles of that town.
What does an average recovery cost?
Most nearby recoveries for a standard car average around £90–£120. Medium-distance A-to-B jobs of roughly 20–40 miles are often around £120–£160. Longer journeys cost more. Confirm the price with the agent when you call.
How fast will someone arrive?
We do not promise a national arrival time. Ask the agent you call — it depends who is free near you.
Is this breakdown cover like the AA or RAC?
No. This is a directory of independent operators, not an annual membership. You arrange and pay for the job directly with the agent.
Who operates the site?
Make Me Busy Ltd, company 14089606.
Do I need a precise street address?
A UK postcode is enough to find nearby agents. When you call, they will pin the exact roadside or driveway location with you.
How do I become an agent?
Download the Make Me Busy app and follow https://www.makemebusy.com/how-it-works.